Kafu Travel Agency Terms of Service
1. Agreement to Terms
By booking with Kafu Travel Agency, you agree to comply with and be bound by these Terms of Service. These terms are subject to change, and your continued use of our services indicates acceptance of any updates.
2. Booking and Payments
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Booking Process: Reservations can be made through our website, by phone, or in person. Full payment is required at the time of booking unless specified otherwise.
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Payment Methods: We accept major credit cards, debit cards, and bank transfers. Payment is due at booking to confirm your reservation.
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Prices: Prices listed on our website and materials are subject to change without prior notice.
3. Cancellations and Refunds
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Please refer to our Refund Policy for information on cancellations and refunds.
4. Changes to Bookings
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Modifications: Changes to your itinerary may incur additional fees and are subject to availability. Requests for modifications must be made in writing.
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Transfers: If you wish to transfer your booking to another individual, please contact us. Transfers are subject to a service fee.
5. Travel Documentation and Requirements
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Passports and Visas: It is the traveler’s responsibility to ensure valid travel documentation, including passports and visas. Kafu is not responsible for any traveler’s denial of entry or deportation.
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Health and Safety: Travelers are responsible for understanding and meeting health requirements for their destinations, including vaccinations and other necessary precautions.
6. Liability and Disclaimers
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Third-Party Services: Kafu collaborates with third-party service providers for accommodations, transportation, and excursions. We are not liable for any damages or losses resulting from their services.
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Limitation of Liability: Kafu’s liability is limited to the value of the booking made. We are not responsible for any injury, loss, or damage caused during travel.
7. Code of Conduct
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Behavior: Kafu expects all clients to behave respectfully and responsibly while on tours or using our services. Any actions that disrupt the experience for others or violate laws may result in immediate termination of the service without a refund.
8. Privacy and Data Use
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Data Collection: We collect and use personal information as per our Privacy Policy. Your information is used to facilitate bookings and improve our services.
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Third-Party Sharing: We may share information with trusted third parties for operational purposes, as outlined in our Privacy Policy.
9. Intellectual Property
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All content on the Kafu website and materials, including logos, images, and text, is the property of Kafu Travel Agency. Unauthorized use is prohibited.
10. Governing Law
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These terms are governed by the laws of the UAE. Disputes arising from these Terms of Service shall be settled in the jurisdiction of the UAE courts.
11. Contact Information
For questions regarding these terms, please reach out to us:
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Phone: +97165309038
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Email: info@kafu.ae
By booking with Kafu, you confirm that you have read, understood, and agree to these Terms of Service. Enjoy a seamless and memorable experience with Kafu Travel Agency!
FAQs
1. What services do you offer? We offer a wide range of travel services, including international tour packages, holiday packages, flight and hotel bookings, travel insurance, and customized itineraries. 2. How do I book a tour package? You can book a tour package through our website, by contacting our customer service team, or by visiting one of our offices. Our travel experts are here to assist you with the booking process. 3. Do you offer customized itineraries? Yes, we offer customized itineraries tailored to your preferences and needs. Contact our travel experts to create a personalized travel plan just for you. 4. What destinations do you cover? We offer travel packages to various destinations worldwide, including Europe, Asia, Africa, the USA, and more. Explore our website to discover the destinations we cover. 5. How can I find travel deals and promotions? You can find exclusive travel deals and promotions on our website. We regularly update our offers, so check back often to find the best deals. 6. Do you provide travel insurance? Yes, we offer comprehensive travel insurance options that cover medical emergencies, trip cancellations, and more. We highly recommend purchasing travel insurance for your trip. 7. What is your cancellation policy? Our cancellation policy varies depending on the tour package and the time of cancellation. Please refer to the specific terms and conditions outlined in your booking confirmation for detailed information. 8. How can I cancel my booking? To cancel your booking, please contact our customer service team via phone or email. Provide your booking reference number and any other relevant details to process your cancellation. 9. Will I receive a refund if I cancel my booking? Refunds are subject to our cancellation policy and the terms of your specific tour package. Please review the terms and conditions of your booking for more information. 10. Can I reschedule my tour instead of canceling? Yes, in many cases, you can reschedule your tour. Please contact our customer service team to discuss your options and any potential fees or changes that may apply. 11. Do you offer group tours? Yes, we offer group tours to various international destinations. Our group tour packages ensure a hassle-free and enjoyable experience for all travelers. 12. Are there family-friendly travel packages available? Yes, we provide a variety of family-friendly travel packages to destinations worldwide. Our packages include activities and accommodations that cater to families. 13. Can I book luxury travel packages? Yes, we offer luxury travel packages for those seeking an upscale travel experience. Our luxury packages include premium accommodations, private tours, and exclusive experiences. 14. Do you offer adventure tours? Absolutely! We offer a variety of adventure tours to destinations worldwide. Whether you're interested in hiking, diving, or wildlife safaris, our adventure tour packages cater to thrill-seekers of all kinds. 15. What are the best travel packages for honeymooners? We offer special travel packages for honeymooners, including romantic destinations, luxurious accommodations, and exclusive experiences to make your honeymoon unforgettable. 16. Can I book last-minute travel packages? Yes, we provide last-minute travel packages to various international destinations. Check our website for the latest last-minute deals and offers. 17. What are the top travel packages for solo travelers? We offer a variety of travel packages designed for solo travelers. Our packages include safe and comfortable accommodations, guided tours, and activities that cater to individual travelers. 18. How do I check the status of my booking? You can check the status of your booking by contacting our customer service team with your booking reference number. We will provide you with an update on your booking status. 19. Do you offer eco-friendly travel packages? Yes, we offer eco-friendly travel packages that focus on sustainable tourism practices. Our eco-friendly packages include environmentally conscious accommodations and activities. 20. Can I get assistance with visa applications? Yes, we provide assistance with visa applications for various destinations. Contact our travel experts to get help with your visa application process.